CANCELLATION
& REFUND POLICY.

At Sociostylish, we are committed to providing professional digital marketing, social media management, content creation, advertising, and social media growth services. Because our services involve time, resources, planning, third-party tools, and work performed specifically for each client, our cancellation and refund policy is designed to be clear and fair.

1. Cancellation of Services

Clients may request cancellation of their service at any time by contacting Socio-stylish through the official communication channel associated with their account.

For recurring monthly services, cancellation requests should preferably be submitted before the next billing or renewal date.

Cancellation of a service does not automatically qualify the client for a refund for work that has already been performed or services that have already commenced.

2. Refund Policy

Payments for digital services are generally non-refundable once the requested service or project has commenced.

This includes, but is not limited to:

• Social media management
• Social media marketing
• Social media growth campaigns
• Content creation
• AI-generated content
• Video/Reels creation
• Paid advertising management
• Campaign setup and optimization
• Account management
• Consulting or strategy services
• Third-party services or advertising expenditure

Once resources have been allocated or work has started, the corresponding amount may not be eligible for a refund.

3. Unused Services

If a client has paid for a service package and Socio-stylish has not yet commenced the relevant work, the client may contact us to request cancellation.

Any refund in such circumstances will be considered based on the specific package, work already completed, resources committed, and any applicable third-party costs.

4. Custom Projects

For custom projects, including but not limited to website work, content packages, branding, video production, AI content, social media campaigns, and marketing campaigns, payments may be non-refundable once production or execution has started.

Where applicable, project-specific payment and cancellation terms may be agreed upon before work begins.

5. Third-Party Costs

Sociostylish may use third-party platforms, advertising networks, software, tools, creators, vendors, or service providers while delivering services.

Amounts paid to third parties on behalf of or for the benefit of the client may not be refundable once the relevant third-party service has been purchased, activated, or utilized.

Advertising budgets paid to platforms such as social media advertising networks are separate from Socio-stylish’s service fees and are subject to the applicable platform’s policies.

6. Subscription & Monthly Services

For monthly or recurring services, cancellation will normally take effect at the end of the current paid service period unless otherwise agreed in writing.

Cancelling a subscription does not automatically result in a refund for the current billing period.

7. Service Delivery Issues

If you believe that a service has not been delivered in accordance with the agreed scope of work, please contact Sociostylish as soon as possible.

We will review the matter and, where appropriate, may offer a correction, replacement service, credit, or other reasonable resolution depending on the circumstances and the agreed scope of work.

8. Refund Requests

Refund requests should include:

• Client name
• Order or invoice number
• Service purchased
• Date of purchase
• Reason for the request
• Relevant supporting information

Refund requests can be submitted through our official customer support/contact channel.

Sociostylish will review eligible requests on a case-by-case basis.

9. Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, clients are requested to contact Socio-stylish so that we can review and attempt to resolve the issue.

Unauthorized or unjustified chargebacks relating to services that have already been delivered may be disputed with the relevant payment provider using applicable transaction and service records.

10. Changes to Services

Sociostylish reserves the right to modify, suspend, or discontinue any service where reasonably necessary. Clients affected by a material change may contact us to discuss the available resolution.

11. Policy Updates

Sociostylish may update this Cancellation & Refund Policy from time to time. The updated version will be published on this page with the revised effective date.

12. Contact Us

If you have questions regarding cancellations, refunds, or your service agreement, please contact:

Sociostylish
Website: sociostylish.com
Email: [email protected]

By purchasing or subscribing to a Socio-stylish service, the client acknowledges that they have reviewed and accepted the applicable service terms, including this Cancellation & Refund Policy.